Corfx Pty Ltd (“Corfx”, “we”, “our”, “us”) is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect personal and business information including, but not limited to:
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Personal details: Name, email, phone number, job title
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Business information: Company name, ABN, business address
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Financial information: Bank account details, transaction history (for processing payments)
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Technical information: IP address, browser type, device information, cookies usage
This information may be collected when you:
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Contact us via our website, email, or phone
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Use our services or make payments
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Subscribe to newsletters or marketing communications
2. How We Use Your Information
We use your information for purposes including:
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Providing cross-border payment and foreign exchange (FX) services
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Managing transactions and compliance requirements
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Communicating updates, offers, or service-related information
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Improving our website, services, and customer experience
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Partnering with service providers, including Ebury, to deliver FX and payment solutions
3. Disclosure of Information
We may share your information with:
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Service providers and partners (e.g., Ebury) to facilitate payments and FX services
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Regulatory authorities if required by law
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Internal staff for operational purposes
We will never sell your personal information to third parties for marketing purposes.
4. Data Security
We implement robust physical, electronic, and managerial procedures to safeguard your information. While we strive to protect your data, no system is 100% secure.
5. Cookies and Tracking
Our website uses cookies to enhance user experience, analyze traffic, and provide personalized content. You can disable cookies in your browser, but some features may not function properly.
6. Access and Correction
You have the right to:
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Access personal information we hold about you
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Request corrections if the information is inaccurate or incomplete
To do so, contact us at [insert email/contact form link].
7. Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Third-Party Services
We partner with Ebury, a licensed global FX and payments provider, to deliver our payment and foreign exchange services. Personal and business information required to facilitate transactions may be shared with Ebury. Ebury processes this information in accordance with its own privacy and security policies. By using Corfx services, you consent to this processing. The partners are bound by confidentiality and data protection obligations consistent with this policy.
9. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the effective date revised.
10. Contact Us
For questions about this Privacy Policy or your personal information, please contact:
Corfx Pty Ltd
Email: support@corfx.com.au
Phone: 0423 122 336
Website: www.corfx.com.au